Indian pharma & healthcare sectors encounter supply chain issues
Indian pharma & healthcare faces numerous challenges in the supply chain, such as lack of visibility to the recipients and the shippers, maintaining the integrity and safety of temperature-sensitive products, meeting regulatory compliance requirements, and managing logistics costs while ensuring timely delivery.
Addressing these challenges is critical to improve the efficiency and effectiveness of the healthcare and pharma supply chain. We recognize the changing market demands and are at the forefront of managing temperature-controlled logistics for these industries, stated Suvendu Choudhury, vice president operations, India, FedEx Express.
The demand for global cold chain logistics is set to grow more than 10% CAGR over the next five years. This means logistics service providers need to keep innovating to improve reliability, he added.
To this end, Fedex online tools and specially trained customer care representatives, the customer receives proactive and reactive shipment tracking information and is in full control of their shipments. The importance of maintaining a constant temperature during transit for healthcare and pharmaceutical shipments is the focus. The company’s advanced monitoring technology, can track critical shipments in real-time and alert customers if there are any deviations in temperature or other conditions.
The company has a slew of solutions like the Medpack Thermo 13, Medpack Frozen 10, Ambient Shipper box, and Nanocool packaging solutions to ensure proper temperature control during transit.
Healthcare shipments require specialized care and attention to ensure that they are delivered safely and on time. Furthermore, we understand the importance of complying with regulatory requirements and have developed processes and procedures adhering to global standards. Our cold chain facilities are designed to meet or exceed regulatory requirements, and our team of experts are trained in handling temperature-sensitive products, he said.
To support the growing demand for cold chain logistics in India, the company is continually building and expanding its logistics capabilities. We provide door-to-door delivery within India to over 6,000 postal codes for time-critical and temperature-controlled healthcare shipments. Our healthcare solutions are specifically designed to cater the cold chain logistics in India.
Its wide range of effective healthcare packaging solutions tailored to customer requirements are Vacuum Insulated Packaging, frozen Gel packs, PCM (Phase change material) cooling technology, which is more environmentally friendly, cost effective and can be used multiple times.
Our latest proprietary technology SenseAware is a versatile multi-sensor device that collects real-time data for critical shipments. Various types of packaging solutions to insulate healthcare shipments include Medpack Thermo 13, Medpack Frozen 10, Ambient Shipper box, and our newest packaging solution, Nanocool. FedEx also offers specialized shipping services for healthcare providers with FedEx Priority Alert Plus in over 70 countries including India.
To further strengthen our portfolio, FedEx has invested in building regulatory compliance as a part of our business process. Through services like FedEx Priority Alert, we have a temperature controlled contingency process for our transportation network, further enhancing our quality compliance to our healthcare customers. We will continue to invest in healthcare supply chain and cold chain capabilities to meet the evolving needs of our customers in the healthcare market, said Choudhury.
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