Voice AI is reshaping the landscape of healthcare: Rustom Lawyer

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Rustom Lawyer, co-founder & CEO of Augnito, a leading voice AI solutions provider, has unveiled profound insights into the potential of voice artificial intelligence (AI) in healthcare. Emphasizing its transformative role, Lawyer shed light on how voice AI is reshaping the landscape of healthcare, empowering a new generation of healthcare professionals – the ‘superclinicians.’
Augnito stands at the forefront of this transformation. Integrated within Apollo Hospitals’ medical ecosystem, Augnito’s software has demonstrated remarkable results, saving doctors 44 hours per month and increasing overall productivity by 46% within just six months of deployment.

Voice AI, powered by machine learning algorithms like automatic speech recognition (ASR) and natural language processing (NLP), is revolutionizing healthcare by automating administrative tasks, streamlining clinical workflows, and enhancing patient care.

Lawyer highlighted the immediate benefits of Voice AI, including time-saving automation of medical transcription, enhanced accuracy in documentation, improved efficiency in accessing medical records, and cost-saving by eliminating manual transcription services. Moreover, voice AI drives innovation in healthcare by fostering the development of new applications and solutions that advance patient care and treatment methods.

Lawyer underscored the critical need to alleviate the administrative burden in healthcare, which consumes half of healthcare professionals’ time, leading to physician burnout and suboptimal patient care.

Superclinicians, guided by AI copilots, leverage voice AI to streamline daily operations, provide effective patient care, and achieve a better work-life balance. With its potential for early disease detection and analysis of vocal biomarkers, voice AI holds promise for various healthcare domains, including mental health, public health, remote monitoring, and personalized medicine.

However, Lawyer stressed the importance of responsible implementation with human oversight and ethical considerations. Regulatory approval, clinical validation, and adherence to ethical and legal standards are essential as voice AI continues to evolve.

In conclusion, voice AI marks just the beginning of a new era in clinician efficiency and patient care, driving towards a more efficient, patient-centered, and sustainable healthcare system. As healthcare continues to embrace technological advancements, voice AI stands as a beacon of innovation, empowering healthcare professionals to deliver exceptional care to patients worldwide.
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